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Note on file naming

To ensure that your files can be transferred and processed by us without any problems, please observe the following instructions:

1. Avoid spaces: Use underscores (_) or hyphens (-) instead of spaces.
2. Use dots sparingly: There should be no dots in the name except before the file extension (e.g. .jpg).
3. Avoid special characters: Characters like &, %, $ and # can cause errors.

Thank you for your understanding.